Trustworthy AI Services
As your AI Trust Architects, we help you build the capacities that make AI systems reliably safe and beneficial. Through pre-designed and custom services, I guide you in architecting trust at each critical stage of your AI journey.
Curious about how we can tailor solutions to your needs? Just ask!
The Four AI Horizons
Our services are organized across Four AI Horizons, the pivotal points in your AI journey where trust is either built into your systems or left to chance. At each horizon, deliberate choices create the foundation for AI that stakeholders believe in.
Grounding Your Vision
Before investing in AI initiatives, you need to understand where you actually stand. These diagnostic offerings help you ground your vision in reality, establish credibility with stakeholders, and chart your next steps with confidence.
30-Minute Consultation
Let's explore whether we're the right fit to work together. We'll discuss your AI goals, challenges, and current state. Then I'll share honest guidance on productive next steps.
What you'll receive:
- Candid assessment of your immediate needs
- The Four AI Horizons Guide to expand your thinking
- Clear recommendation on how to move forward
AI Reality Check
Your teams are excited about AI opportunities. Leadership sees competitive pressure mounting. But which initiatives actually align with your mission, capabilities, and risk tolerance?
This diagnostic cuts through the hype to show you where AI creates genuine advantage versus where it introduces risk you're not equipped to manage. You'll walk away knowing exactly which opportunities deserve investment and which need rethinking.
What you'll receive:
- Pre-session questionnaire to map your current AI landscape
- 90-minute working session examining use cases against actual goals
- Reality Check Report identifying gaps between ambition and ground truth
- Prioritized recommendations on where to focus efforts
- 90-day action roadmap with concrete next steps
- One 30-minute follow-up consultation
Building Your Foundation
You can't build trustworthy AI on shaky ground. These offerings help you establish the foundational knowledge, governance infrastructure, and leadership alignment your organization needs to move forward with confidence and earn stakeholder trust through consistent, principled action.
Responsible AI Foundations Workshop
Your teams are making AI decisions about what tools to use, what data to include, and how to handle edge cases. But without foundational judgment skills, they can't recognize when they're veering into risky territory.
This workshop moves beyond theory to give participants the mental models and established AI risk frameworks they need to know to spot problems before they become crises.
What you'll receive:
- Interactive workshop with scenario-based learning
- Workshop materials, outline, and video recording
- Supplemental resources and reference guides
- Outcomes summary with action plan
- Certificate of completion for all participants
- One 30-minute post-workshop consultation
AI Governance Foundation Builder
Your governance documentation looks impressive on paper. You have a charter, maybe even policies. But when you ask frontline staff how to handle an actual AI decision, they hesitate.
Ineffective governance is as bad as no governance at all. This session identifies exactly where your policies disconnect from practices, then shows you how to bridge that gap.
What you'll receive:
- Pre-session AI inventory audit
- 2-hour working session examining governance
- Gap analysis vs. industry standards
- Templated policy language you can adapt
- Session materials, outline, and video recording
- Outcomes summary with prioritized action plan
- One 30-minute post-workshop consultation
Executive Leadership Accelerator
Your executives don't need to become AI engineers. But they do need to ask better questions, recognize red flags, and create the conditions for proactive responsible AI adoption throughout your organization.
This session gives leadership the mental models to oversee AI initiatives while empowering their cross-functional teams.
What you'll receive:
- The Four AI Horizons Guide for leadership decision-making
- Focused exploration of executive accountabilities
- Framework for evaluating AI proposals
- Action plan for embedding responsible practices
- Session materials, outline, and video recording
- One 30-minute post-workshop consultation
Designing & Deploying with Foresight
When you're actively developing or deploying AI, assumptions become reality fast. These offerings help you validate your work against actual human experience before deployment, building AI that people adopt and trust while catching problems before they become expensive.
Human-Centered AI by Design Sprint
Your development team is building in a vacuum, designing for imagined users rather than real people navigating real constraints. The disconnect between your intended use case and how people will actually interact with your AI creates predictable failure points.
This sprint embeds human insight directly into your design process. Through structured exercises and participatory methods, we'll identify potential harm scenarios your team hasn't considered.
What you'll receive:
- Pre-sprint review of your proposed AI use case, data sources, and tech stack
- 3-hour working session with your cross-functional delivery team
- Participatory design exercises with stakeholders
- Identification of potential harm scenarios
- Design Recommendations Report with safeguards
- Revised user stories incorporating RAI considerations
- Session documentation and materials
- One 30-minute follow-up consultation
- Optional Add-on: Data bias assessment (priced separately)
Ground Truth Impact Assessment
You have assumptions about how your AI will perform, who it will benefit, and what risks it might introduce. But assumptions and reality rarely align perfectly. The gap between them is where reputational damage, user abandonment, and regulatory trouble hide.
This research sprint replaces guesswork with evidence. We'll talk to the actual people affected by your AI to understand their lived experience.
What you'll receive:
- Pre-research planning call to identify critical questions
- Research protocol design and review
- Recruitment and completion of 5-7 interviews
- Thematic analysis identifying patterns, risks, opportunities
- Impact Assessment Report with specific recommendations
- Presentation of findings to your team
- Raw data (anonymized transcripts or results)
- One 30-minute follow-up consultation
- Incentives costs not included
Sustaining Trust at Scale
Sustaining trust isn't a one-time project. It's an ongoing practice. These options provide sustained support to maintain alignment and stakeholder confidence as your AI footprint grows and your needs evolve.
Custom Education & Speaking
Your organization's needs may not fit a standard workshop format. Perhaps you need a keynote for your annual conference. A multi-day training program for your product teams. A lunch-and-learn series. Or executive briefings customized to your industry's specific risks.
I create tailored educational experiences that meet your teams where they are.
What's possible:
- Conference keynotes and presentations
- Multi-session training programs
- Industry-specific case studies and exercises
- Executive briefings and board presentations
- Facilitated strategy sessions
- Custom curriculum development
Ongoing Advisory Retainer
AI decisions don't arrive on a predictable schedule. New use cases emerge. Unexpected issues surface. Team questions multiply. You want expert guidance available when you need it. An advisory retainer gives you consistent access to strategic support as you navigate ongoing AI initiatives.
Three tiers of support:
- Advisor ($4,000/mo): 8 hours support, async communication, quarterly reviews, priority response.
- Strategic Partner ($6,000/mo): 12 hours support, monthly working sessions, async communication, priority response, quarterly planning.
- Embedded Consultant ($8,000/mo): 16 hours support, attend key meetings, hands-on project support, immediate priority access, monthly reviews.
Need Something Different?
Every organization's AI journey is unique. If the offerings above don't quite fit your situation, let's design a custom engagement around your specific timeline, budget, and goals.
From comprehensive AI strategy development to ongoing embedded support, from risk assessments to product roadmapping, I'll create an approach that addresses your most pressing needs.
Let's Talk About Your NeedsFrequently Asked Questions
What does a custom consulting engagement look like?
Engagements are as varied as my clients, because no organization has identical needs. I'll explore your specific challenges, context, AI maturity, timeline, and budget to tailor an approach that works for you.
My expertise is grounded in user and market research, digital product strategy, and AI governance and risk management. Expect engagements to include interactive workshops, stakeholder interviews, user studies, policy development, and strategic planning sessions. And yes, probably sticky notes.
If you're looking for targeted guidance at a fixed investment, the offerings above provide clear scope and pricing. For more complex challenges, custom engagements give us the flexibility to design the right approach together.
Can you help with technical AI implementation?
It depends on what you mean by "implementation."
I can absolutely advise on evaluating, selecting, and governing third-party AI tools. I can help you design responsible AI products and establish the guardrails your development teams need. I can assess whether your proposed technical approach aligns with your values and risk tolerance.
What I don't do is production engineering—building the actual AI systems, training models, or managing deployment infrastructure. For those needs, I work with trusted implementation partners or can provide referrals to qualified technical teams.
This division of labor ensures you get strategic guidance from me and technical execution from specialists—often the most effective combination for complex AI initiatives.
What kind of working relationship can I expect?
I genuinely believe in helping people and ensuring technology serves human benefit as safely as possible. That commitment shows up in how we work together.
Expect open collaboration, honest feedback (even when it's uncomfortable), and regular check-ins to keep our work aligned with your evolving goals. I won't tell you what you want to hear—I'll tell you what you need to know.
Every engagement includes a post-project retrospective 30 days after we complete our work. We'll assess how things are going and I'll offer additional guidance to help you sustain momentum. Your success matters more to me than just completing a project.
How do I know which offering is right for me?
Start with the free 30-minute consultation. We'll discuss where you are in your AI journey, what challenges you're facing, and what you're trying to achieve. I'll give you honest guidance on which offering makes sense—or whether you need something custom.
If you're genuinely unsure where you stand, the AI Reality Check is designed exactly for that situation. It's diagnostic work that clarifies your next steps.
Ready to Build AI That Stakeholders Trust?
Let's discuss how I can help you architect the trust that differentiates your AI strategy and drives your business forward.
Schedule Your Free Consultation